Mission Evolve Strategic Plan 2019-2021

Industrial Results

Improvement in the Motor Loss Ratio of 3.4 p.p. (from 75.4% in 2018 to 72.0% in 2021)*, thanks partly to:

  • Innovations in the pricing models and introduction of new parameters
  • Increased channelling in Motor TPL claims and MOD (from 34% in 2018 to 41% in 2021 and from 50% to 61.5% respectively)

8.9% growth in Non-Motor premium income** (from €3.8bn in 2018 to €4.1bn in 2021) despite the Covid emergency

Improvement in the Non-Motor Loss Ratio of 6.8 p.p. (from 68.3% in 2018 to 61.5% in 2021)* thanks partly to:

  • Increased efficiency in portfolio management
  • Increased efficiency in claims handling through expansion of claims channelling and greater use of direct repair
  • Increased channelling in accident claims (from 25.2% in 2018 to 34.1% in 2021) and General TPL claims (from 10% in 2018 to 22.3% in 2021)

Improvement in the quality profile of Life new business

PVFPM +0.8 p.p. (from 2.2% in 2018 to 3.0% in 2021)
*Gruppo Unipol figure, Current Loss Ratio **Direct Business

Mobility ecosystem consolidated and conditions created to develop the Welfare and Property business:

  • Mobility: UnipolRental, I.Car and Cambiomarcia acquired
  • Welfare: project to establish a network of health centres initiated
  • Property: UnipolHome established, property initiative incubator

From 2,561 agencies* at 2018 year-end to 2,189 at 2021 year-end

Average agency portfolio* equal to €3.2m at 2021 year-end despite the fall in the Motor TPL average premium

Strengthening of the sales force: 1,100 Family Welfare and 550 Business Specialists at 2021 year-end

From 1,721 bank branches** at 2018 year-end to 2,245 at 2021 year-end

* Private and corporate agencies** BPER and BP Sondrio branches

Financial Targets Achieved

€2,326 mln cumulative Consolidated net profit* (vs. €2,000mln target)

€617mln cumulative dividends (vs. €600mln target)

Solvency 2 ratio (cons. PIM) 153% – 216% ** (vs. 140%–160% target)

€2,231mln cumulative Consolidated net profit * (vs. €2,000mln target)

€1,528mln cumulative dividends (vs. €1,300mln target)

Solvency 2 ratio (cons. EC) 200% – 290% ** (vs. 170%–200% target)

* Excluding the positive impact resulting from the first consolidation of BPER (in 2019) ** Minimum and maximum quarterly ratio over the three years of the plan